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your employee surveys mean jack

June 8, 2010

in communication

20100607-why-dont-they-payi just grabbed this image from the harvard business review’s daily stat. disclaimer: i have not read the mckinsey report that accompanied it. but i don’t want to write about the report. what i want to comment on is the survey itself. specifically, the statement: “i forgot to pay or i was confused about what i owe.”

these are totally separate issues. and you’d address them with totally different solutions.

employee surveys mean jack when they’re not written well. now that you can take to the bank.

f

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{ 2 comments… read them below or add one }

autom June 8, 2010 at 8:30 am

odd that those two are lumped together as 1 answer option..odd or should I say ‘lazy’

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fran June 8, 2010 at 8:46 am

harsh, autom! but it does point out that survey design requires skill and experience to get information you can actually use.

f

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