the coming revolution: patient-centered care

February 9, 2010

watch this. it’s fantastic on many levels, not least of which is its design. the video also does a tremendous job of capturing the challenges of delivering information to health consumers—your employees—in a way that helps them actually make better health care decisions.
some of the key points we as health communication and hr professionals must [...]

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what makes a psychologically healthy workplace?

February 9, 2010

that’s a big question—and creating one? definitely a bhag*, which is why i’m particularly excited to be speaking and learning at the psychologically healthy workplace conference in washington, dc on march 5 and 6.
michelle james and i will be co-presenting on effective health and wellness communication strategies. (i recently interviewed michelle about [...]

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HR 101. not just for those new to the function.

February 8, 2010

a while back i participated in an hr 101 series created by victorio milian. in this series, he interviewed professionals from other functions to understand what they do and how he could enhance hr’s effectiveness by working more collaboratively with them. the series includes conversations about legal, finance, pr, internal communications, compensation, statistics, and technology.
he’s [...]

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who’s killing your success?

February 4, 2010

a former microsoft vice president lays bare the internal politics holding microsoft back:
but it [cleartype, a new product], also annoyed other microsoft groups that felt threatened by our success. engineers in the windows group falsely claimed it made the display go haywire when certain colors were used. the head of office products said it was [...]

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free-ranging conversation with michelle james, health communication specialist, intel

February 2, 2010

this interview is part of an ongoing series of conversations on workplace wellness.
intel wants to create a health and wellness culture. to foster that, they offer employees “health for life,” a three-step program consisting of on-site health checks, health risk assessments, and wellness coaching. in addition, they partner with the mayo clinic for [...]

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nourishment and breaking away

January 31, 2010

i ushered my family into a tight club this weekend: those who love the movie “breaking away.”
billed as a coming-of-age story, it’s truly a film about nourishment. the type we give and take from our family and friends. that we luckily and greedily receive from excellent managers and mentors. that we derive from pride of [...]

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we need sustainable leaders

January 27, 2010

thomas friedman demands adults only, please in leadership roles. amen.
“leaders, companies or individuals guided by situational values do whatever the situation will allow, no matter the wider interests of their communities. people inspired by sustainable values act just the opposite, saying: ‘i will never be gone. i will always be here. therefore, i must behave [...]

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crazy things companies do #1: miscalculate who’s on the interviewing roster

January 25, 2010

dedicated to my friend, whose story sparked the idea for an ongoing telling of unbelievable workplace blunders.

a few weeks back, one of my friends ran the interviewing gauntlet at a global hr consultancy that aims to be the high priestess of employee engagement.
my friend was midway through the endless interview process when the [...]

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can the baloney

January 22, 2010

[click to enlarge]
shocking. honest. humorous. it all depends on your point of view.
what it’s definitely not is boring or routine.
your employees are tired of the the typical humdrum corporate baloney. give it a rest.
f

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safeway: wellness incentives’ poster child or punching bag?

January 20, 2010

a recent washington post article thrashed wellness incentives’ “poster child”—safeway. the article asserts safeway makes misleading claims about the connection between their wellness incentives—they offer lower premiums to employees who make strides on healthy behaviors—and their health expenditures, which are relatively the same as in 2005.
i spoke with jane sarasohn-kahn, a health economist, management consultant, [...]

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