patient translations turns up the volume on our voices as patients

March 21, 2013

in health care,life,wellness

Patient Translations   About

we lived in london when my eldest was born, having moved there about four months earlier. we were in an alien city and i had an alien being now living with me.

i wouldn’t have had a clue what to do as a new mom anyway, but her colic compounded my panic, discomfort, and exhaustion. she cried three hours each day and every day until we crashed in a frazzled heap on our sofa. wash, rinse, repeat.

my sanity check came in the form of my general practitioner or GP. she invited me to visit her anytime— unscheduled—and stay for a good long chat. no judgment. no prescription. her listening was my medicine.

this experience and the contrasting one i had two years later when i delivered her sister in the states form the basis of the story i share on “patient translations,” a unique combination of art and storytelling brought to you by artists halsey burgund and kelly sherman. it’s generously sponsored by the robert wood johnson foundation, mad*pow (hotseat’s design muscle!), bostonCHI and john snow, inc (JSI). it’s part of a larger patient experience project taking place at mad*pow’s healthcare experience design conference on march 25 in boston.

i encourage you to listen to the available stories and to contribute your own. let’s turn up the volume on our voices as patients.

record your story online or download the app.


Cancel reply

Leave a Comment

{ 4 comments… read them below or add one }

Elizabeth March 22, 2013 at 7:37 am

Cool project. Thanks for sharing Fran. Will definitely check it out.


fran April 1, 2013 at 7:35 am

elizabeth, hope you submitted/shared your story, too.



Kelly Sherman March 23, 2013 at 12:36 pm

Hi Fran, Thank you so much for sharing your personal story with the Patient Translations project and encouraging others to do so as well. In a complicated system of experts, technologists, and administrators, we believe it is important to be reminded of the patient—the person—that the system is built to serve. Thank you for helping us do just that.


fran April 1, 2013 at 7:35 am

my pleasure!


Previous post:

Next post: